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Senior Leadership Programme (6 Month Programme)Les mer
COURSE CONTENT: STAGE 1 BASELINE ASSESSMENT (Month 1,3 hours) 360° leadership diagnostic:Style, strengths, growth areas across dimensionsIncludes self-report and feedback from three colleaguesResults summarised in a leadership impact report…
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Introduction to Service Design WorkshopLes mer
COURSE CONTENT: Introduction to Service Design · The essence of customer centricity · The definition of service · Service ecosystems · Goods and service dominant logic · Definition and…
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Introduction to Customer Journey Management WorkshopLes mer
COURSE CONTENT: Introduction to Customer Experience (CX) · The relationship between CX and User Experience (UX) · Core CX principles · Core values, purpose and strategy …
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Train the Trainer: Teaching skillsLes mer
COURSE CONTENT: Topics during this training include: • Important didactic models for IT training • Communication during training • Attitude and skills of the trainer • How does new…
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Certified Agile Facilitator™ (CAF)Les mer
COURSE CONTENT: Throughout the course all participants will have the opportunity to demonstrate their facilitation skills in a safe and fun environment, offering opportunities for feedback and growth. Part…
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Management Skills for Technical ProfessionalsLes mer
COURSE CONTENT: Introduction: Why Technical Supervising Is Unique Part 1: The Transition: Getting Off to a Good Start • Make the Transition a Manageable Process • Before You Begin…
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The 7 Habits of Highly Effective ManagersLes mer
COURSE CONTENT: Habit 1: Be Proactive® • Define your values • Emotional Intelligence Habit 2: Begin with the End in Mind® • Value and Mission Statements? • SMART Goals…
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A4Q Business Service Architecture Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: • Service Architecture in the context of Enterprise, Business and Solution Architecture • The relevance of architectural principles • The elements…
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A4Q Business Design Consultancy Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: • The business design consultancy assignment lifecycle • Rationale and business context for business design consultancy • The consultancy service portfolio…
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BCS Oral Examination in Business AnalysisLes mer
COURSE CONTENT: The link below is to the latest version of the BCS International Diploma in Business Analysis Syllabus. Download latest BCS syllabus from the BCS website TARGET…
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Mock 1-2-1 Exam for the BCS Oral Examination in Business AnalysisLes mer
COURSE CONTENT: • 45 minutes mock exam (conducted over Microsoft Teams with one examiner). • 15 minutes of one-to-one feedback. TARGET AUDIENCE: Not available. Please contact. …
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A4Q Service Design Consultancy with Online ExamLes mer
COURSE CONTENT: Introduction to Service Design Consultancy and the SD Consultancy Service Framework Service Design Principles and Ethics Initiating and qualifying a service design consulting assignment Investigating a business…
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A4Q Business Service Architecture with Online ExamLes mer
COURSE CONTENT: Business Service Architecture Course content Service Architecture in the context of Enterprise, Business and Solution Architecture The relevance of architectural principles The elements and artefacts of a…
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Critical Thinking, Problem Solving, and Decision MakingNOK 17.000Les mer Dette produktet har flere varianter. Alternativene kan velges på produktsiden
COURSE CONTENT: Introduction to Decision Making • What’s a Decision? • High Quality vs. Low Quality Decisions • Becoming a Better Decision-Maker Barriers to Brilliant Decisions • Instinctive Decision-Making…
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Effective Facilitation for Business AnalystsLes mer
COURSE CONTENT: • Facilitation Basics: • What Facilitation Is • The Role of the Facilitator • To Facilitate or Not to Facilitate? • Benefits of Facilitation • Facilitation in…
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Active Leadership for IT ProfessionalsNOK 18.000Les mer Dette produktet har flere varianter. Alternativene kan velges på produktsiden
COURSE CONTENT: Not available. Please contact. TARGET AUDIENCE: Any IT professional with direct reports or charged with leading project teams. COURSE OBJECTIVE: After the workshop, you…
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CompTIA Project+NOK 39.500Les mer Dette produktet har flere varianter. Alternativene kan velges på produktsiden
COURSE CONTENT: What is a project and project management? • Skills needed for successful project management • The definition of a project • Stakeholders Why do projects fail? •…
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BCS Foundation in Architecture Concepts and DomainsLes mer
COURSE CONTENT: Fundamentals of architecture: concepts Meaning and levels of architecture Sub-domains of enterprise architecture Architecture descriptions Role of the architect Gap analysis Fundamentals of architecture: approaches Architecture drivers…
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Agile Awareness WorkshopLes mer
COURSE CONTENT: Not available. Please contact. TARGET AUDIENCE: Not available. Please contact. COURSE OBJECTIVE: Not available. Please contact. COURSE PREREQUISITES: Not available. Please contact. …
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BCS Team Leadership Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: Introducing Leadership & Management • Definitions of leadership and management • Management behaviours – why they matter • Role & responsibilities…
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A4Q Business Service Design Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: • The 4 core thinking approaches of Business Service Design: – Systems thinking – Service thinking – Design thinking – Lean…
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A4Q Business Acumen Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: • The range of knowledge/skills required to possess business acumen • Types of business model and the differences between them •…
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A4Q Design Thinking Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: • The rationale for Design Thinking • The Design Thinking mindset • Core design thinking practices • The Design Council Double…
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A4Q CX Analysis Course with Online ExamLes mer
COURSE CONTENT: During this course, you will cover: • The rationale for analysing Customer Experience • Core principles and components of Customer Experience analysis • The stages of the…
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Assertive Communication: An essential individual competency and team skillNOK 7.500Les mer Dette produktet har flere varianter. Alternativene kan velges på produktsiden
COURSE CONTENT: Not available. Please contact. TARGET AUDIENCE: • Managers, supervisors, and project leaders • Administrative assistants and office coordinators • Anyone who would like to develop…