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Kurs

Hjem Kurs SNSPA ServiceNow Service Portal Advanced

    SNSPA ServiceNow Service Portal Advanced

    This two-day interactive course takes attendees on a Service Portal and Widget development deep-dive. Participants learn how to use their existing AngularJS, Bootstrap, CSS, HTML, and ServiceNow API (JavaScript) skills to create custom Widgets and advanced Search Sources.

    The objectives are achieved through a combination of demos, lecture, and group discussions. Lab exercises woven throughout the class walk students through practicing every technique discussed.

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    COURSE OBJECTIVE:
    After you complete this course you will be able to:

    • Develop their own custom Widgets.
    • Learn how to script using built-in AngularJS directives, services and ServiceNow's Service Portal APIs.
    • Use Widget debugging techniques.
    • Understand how a Widget transfers data between the server and the client.
    • Identify the external libraries installed in the platform.
    • Bring in 3rd party directives.
    • Develop their own custom directives (Dependencies).
    • Create re-usable client-side scripts (Angular Providers).
    • Write and call HTML stored in a separate record (Angular ng-templates).
    • Embed a Widget within another Widget.
    • Instruct Widgets to publish, listen for, and respond to events.
    • Integrate Widgets with components and services outside of the Service Portal.

     

    TARGET AUDIENCE:
    This course is designed for pro-code System Administrators and Application Developers who want to learn how to develop advanced Service Portals components. You will be expected to script.

    COURSE PREREQUISITES:
    Attendees should meet the following prerequisites:

    COURSE CONTENT:
    Service Portal Review

    • This module is a high-level review of the components from the Service Portal Fundamentals course that are relevant for this class.
    • Define a Service Portal.
    • Review the fundamentals.
    • Lab 1.1 – Create a Service Portal
    Widget Development 100

    • Learn how to develop Widgets using the fields accessible via the Widget Editor.
    • Introduce a Widget development strategy.
    • Understand how a Widget transfers data between the server and the client.
    • Learn how to use built-in AngularJS directives, services and ServiceNow's Service Portal APIs.
    • Discuss Widget debugging strategies.
    • Lab 2.1 – Load Initial Data from the Server
    • Lab 2.2 – Display Initial Data to the User
    • Lab 2.3 – Accept and Process User Input
    Widget Development 200

    • Review the remaining fields in the Widget record (accessed via the Form view in the Platform UI).
    • Explore AngularJS expressions.
    • Review how to apply style to Widgets.
    • Discover how to add and use Widget Options.
    • Learn how to manipulate the DOM using a Link Function.
    • Lab 3.1 – Using Expressions
    • Lab 3.2 – Sorting Lists and Using recordWatch()
    • Lab 3.3 – Widget Options
    • Lab 3.4 – Custom Widget Options (Optional)
    • Lab 3.5 – Write a Link Function
    Widget Development 300

    • Focuses on reviewing each of the Widget record's Related Lists.
    • Explore additionally installed external libraries.
    • Discuss Widget Dependencies.
    • Learn about Angular Providers.
    • Review Angular ng-templates.
    • Lab 4.1 – Explore AngularJS and UI Bootstrap Directives
    • Lab 4.2 – Dependencies and 3rd Party Directives
    • Lab 4.3 – Create a Custom Directive
    • Lab 4.4 – Create a Custom Service
    Widgets Working Together

    • Focuses on how Widgets can be embedded and communicate internally and externally.
    • Discuss how Widgets can be embedded within another Widget.
    • Review how Widgets Communicate.
    • Explore how Widgets send/receive information.
    • Lab 5.1 – Embed the 'form' Widget in a Modal
    • Lab 5.2 – Communication Between Widgets
    • Lab 5.3 – Make a REST API Call

    FOLLOW ON COURSES:
    Not available. Please contact.

    Tilleggsinformasjon

    Varighet

    2 dag(er)

    Språk

    Engelsk/Norsk kursmateriell, Engelsk/Norsk kursholder

    Sted

    Virtuelt (90% av våre kurs blir tatt opp)/Vi setter opp kurs over hele landet

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    Opplæring og sertifisering

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