COURSE OBJECTIVE:
If you're leading a team in a high performance, fast changing environment you need to have the fundamental knowledge, skills and behaviours to help you succeed.
This Team Leadership course gives you these skills, focusing on the key areas of self-awareness and participative leadership. You will also learn how to use positive communication and to manage time and priorities. Finally, the course gives you the understanding, tools and techniques you need to build a high performing team and lead your team through change.
The final part of the course, designed in response to the recent increase in home working, focuses on leading, empowering virtual teams and looking after the health and well-being of remote workers.
Presented to you by our specialist management training partner, Skillsshift. Each of their expert training consultants brings substantial management and team leadership experience to the programme.
TARGET AUDIENCE:
Business analysts, project managers, business change practitioners and anyone in business who needs to build and lead high-performing teams. Team Leadership is also a People Skills module on the BCS (ISEB) Advanced Diploma in Business Analysis.
COURSE PREREQUISITES:
Not available. Please contact.
COURSE CONTENT:
During this course, you will cover:
Introducing Leadership & Management
• Definitions of leadership and management
• Management behaviours – why they matter
• Role & responsibilities of a team leader
• Leadership styles, behaviours & traits
• Action centred leadership
• Leading by example
Self-awareness & Emotional Intelligence
• Understand others' experience of us
• Gaining and using feedback to develop as a leader
• Concept of EQ
• Emotional intelligence competencies
• Develop management strategies
Participative Leadership
• Directive and non-directive styles of management
• Team engagement, motivation, development, and empowerment
• Situational Leadership
• The do's and don'ts of delegation
Positive Communication
• Building trust and respect
• Behaviour/Impact Cycle
• Voice, body language & words
• Communication styles: Assertive, Aggressive, Passive
Building High Performing Teams
• Definition of ‘performance'
• Team leader's role in developing high performance
• Setting effective goals, objectives & measures
• Giving performance feedback
• Coaching for performance
• Dealing with under-performance
• Handling difficult conversations
Managing Time & Priorities
• Identifying priorities
• Managing your time effectively
• Making decisions & delegating
Leading Teams Through Change
• Understanding the effects of change on a team
• The Change Curve
• Communicating during change
• Planning and monitoring the implementation of change
Managing a Virtual and Remote Teams
• The Hybrid Workplace
• Using key best-practice models in a remote environment
• Communication strategies
• Empowerment, trust, motivation and performance
• Health and well-being
FOLLOW ON COURSES:
Not available. Please contact.