COURSE OBJECTIVE:
• Describe the origins of value stream management and key concepts such as flow, value, and delivery
• Describe what value stream management is, why it's needed and the business benefits of its practice
• Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management
• Identify and describe value streams, where they start and end, and how they interconnect
• Identify value stream roles and responsibilities
• Express value streams visually using mapping techniques, define current and target states and hypothesis backlog
• Write value stream flow and realization optimization hypotheses and experiments
• Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams
• Understand flow metrics and how to access the data to support data-driven conversations and decisions
• Examine value realization metrics and aligning to business outcomes, and how to
• sense and respond to them (outcomes versus outputs)
• Architect a DevOps toolchain alongside a value stream and data connection points
• Design a continuous inspection and adaptation approach for organizational evolution
TARGET AUDIENCE:
People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services:
• Leadership and CXO, especially CIO, CTO, CPO, and CVO
• Transformation and evolution leads and change agents
• Value stream architects, managers, engineers
• Scrum Masters, agile and DevOps coaches and facilitators
• Portfolio, product and project managers, and owners
• Business analysts
• Architects, developers, and engineers
• Release and environment managers
• IT Ops, service and support desk workers
• Customer experience and success professionals
COURSE PREREQUISITES:
None, although having a working knowledge of lean, agile, DevOps, and value stream principles will be useful.
COURSE CONTENT:
Not available. Please contact.
FOLLOW ON COURSES:
Not available. Please contact.