COURSE OBJECTIVE:
After completing this course you should be able to:
• Describe Cisco Webex Teams
• Comprehend Cisco Webex Teams Meetings
• Understand Cisco Webex Teams Messaging
• Recognize Cisco Webex Teams Calling
• Appreciate Cisco Webex Teams Care
• Explain Cisco Webex Teams Management and Administration
• Describe Cisco Webex Teams Service Availability, Ordering, and Support
• Understand Cisco Webex Teams Board
TARGET AUDIENCE:
– System Engineers
– System Administrators
– Architects
– Channel Partners
COURSE PREREQUISITES:
Attendees should meet the following prerequisites:
• Familiarity with Cisco Collaboration Products
COURSE CONTENT:
Module 1: Cisco Webex Teams Overview
• Lesson 1: What is Cisco Webex Teams
• Lesson 2: Webex Teams Delivery
• Lesson 3: Webex Teams Security
• Lesson 4: Webex Teams Collaboration
• Lesson 5: Webex Teams API
• Lesson 6: Meetings
• Lesson 7: Messaging
• Lesson 8: Calling
• Lesson 9: Cisco Webex Teams Spaces
• Lesson 10: Cisco Webex Teams Hybrid Services
• Lesson 11: Cisco Webex Teams Benefits
Module 2: Cisco Webex Teams Meetings
• Lesson 1: Basic Meetings
• Lesson 2: Instant Messages
• Lesson 3: Schedule Meetings
Module 3: Cisco Webex Teams Advanced Meetings Overview
• Lesson 1: WebEx Integration
• Lesson 2: Personal Room
• Lesson 3: Cisco Webex Teams Desk and Room Devices and the Cisco Webex Teams Board
• Lesson 4: Cisco Webex Teams Conferencing
• Lesson 5: Cisco Webex Teams Board and Room Device Setup and Use
• Lesson 6: Three ways to enable pairing
Module 4: Cisco Webex Teams Messaging
• Lesson 1: Cisco Webex Teams Messaging Overview
• Lesson 2: Key Benefits of Cisco Webex Teams Messaging
• Lesson 3: Cisco Webex Teams Messaging Features
• Lesson 4: Cisco Webex Teams (feature in the app)
• Lesson 5: Use Cases
Module 5: Cisco Webex Teams Board
• Lesson 1: Advanced Interactive Whiteboard
• Lesson 2: No Network, Bluetooth needed
• Lesson 3: Microphones
• Lesson 4: Voice-Tracking Technology
• Lesson 5: Webex Teams Board Application Suite
• Lesson 6: Camera
• Lesson 7: Webex Teams APIs
• Lesson 8: Any Board, anywhere
• Lesson 9: Messaging
• Lesson 10: Setup
Module 6: Cisco Webex Teams Calling Overview
• Lesson 1: Traditional Calling Features in Cisco Webex Teams
• Lesson 2: Features and Benefits of Cisco Webex Teams Calling
• Lesson 3: Benefits of Mobility and Collaboration Features of Cisco Webex Teams
• Lesson 4: PSTN Calling
• Lesson 5: Phone Support
• Lesson 6: Use Cases
Module 7: Cisco Webex Teams Care
• Lesson 1: Overview
• Lesson 2: Embedding
• Lesson 3: Experience
Module 8: Cisco Webex Teams Management and Administration
• Lesson 1: Overview
• Lesson 2: Cisco Cloud Collaboration Management Features and Benefits
• Lesson 3: Management
• Lesson 4: Security
• Lesson 5: Portal
Module 9: Cisco Webex Teams Service Availability, Ordering, and Support
• Lesson 1: Country Availability
• Lesson 2: Language Support
• Lesson 3: Ordering
• Lesson 4: Support
• Lesson 5: Cisco Capital
Labs:
• Lab 1: Initial Cisco Collaboration Cloud Organization Configuration: Customer Trial and Configure Active Directory Connector
• Lab 2: Webex Teams Message, Meeting, and Call Configuration
• Lab 3: Hybrid Services: Calendar Service Configuration
• Lab 4: Hybrid Services: Call Service Aware Configuration
• Lab 5: Hybrid Services: Call Service Connect Configuration
• Lab 6: Bulk User Configuration
• Lab 7: Single Sign-on with AD FS Configuration
• Lab 8: Call Routing Features: Hunt Groups and Auto Attendants
FOLLOW ON COURSES:
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