G004 CompTIA A+ Certification Accelerated

    NOK 34.000

    CompTIA A+ is the industry standard for establishing a career in IT and the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair. Candidates are better prepared to troubleshoot, and problem solve, and technicians better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.

    -
    +

    COURSE OBJECTIVE:
    After completing this course you should be able to:

    • Install Motherboards and Connectors
    • Install System Devices
    • Troubleshoot PC Hardware
    • Comparing Local Networking Hardware
    • Configure Network Addressing and Internet Connections
    • Support Network Services
    • Summarise Virtualisation and Cloud Concepts
    • Support Mobile Devices
    • Support Print Devices
    • Configure Microsoft Windows
    • Manage Microsoft Windows
    • Identify operating system (OS) types and Features
    • Perform OS installations and upgrades
    • Manage Microsoft Windows networking
    • Manage Linux and macOS
    • Configure Small Office Home Office (SOHO) security
    • Manage security settings
    • Support mobile software
    • Use support and scripting tools
    • Implement operational procedures

     

    TARGET AUDIENCE:
    Job Roles:

    IT Support Specialist
    Helpdesk Technician
    Field Technician
    Tier I Support Specialist
    Desktop Support Specialist
    Associate Network Engineer
    Systems Support Technician
    Junior Systems Administrator

    Individuals seeking CompTIA A+ certification (220-1101 and 220-1102)

    COURSE PREREQUISITES:
    Attendees should meet the following pre-requisites:

    • End-user skills with Windows-based PCs
    • Basic knowledge of computing concepts

    COURSE CONTENT:
    Lesson 1: Installing Motherboards and Connectors

    • Explain Cable Types and Connectors
    • Install and Configure Motherboards
    • Explain Legacy Cable Types
    Lesson 2: Installing System Devices

    • Install and Configure Power Supplies and Cooling
    • Select and Install Storage Devices
    • Install and Configure System Memory
    • Install and Configure CPUs
    Lesson 3: Troubleshooting PC Hardware

    • Apply Troubleshooting Methodology
    • Configure BIOS/UEFI
    • Troubleshoot Power and Disk Issues
    • Troubleshoot System and Display Issues
    Lesson 4: Comparing Local Networking Hardware

    • Compare Network Types
    • Compare Networking Hardware
    • Explain Network Cable Types
    • Compare Wireless Networking Types
    Lesson 5: Configuring Network Addressing and Internet Connections

    • Compare Internet Connection Types
    • Use Basic TCP/IP Concepts
    • Compare Protocols and Ports
    • Compare Network Configuration Concepts
    Lesson 6: Supporting Network Services

    • Summarise Services Provided by Networked Hosts
    • Compare Internet and Embedded Appliances
    • Troubleshoot Networks
    Lesson 7: Summarizing Virtualization and Cloud Concepts

    • Summarise Client-Side Virtualisation
    • Summarise Cloud Concepts
    Lesson 8: Supporting Mobile Devices

    • Set Up Mobile Devices and Peripherals
    • Configure Mobile Device Apps
    • Install and Configure Laptop Hardware
    • Troubleshoot Mobile Device Issues
    Lesson 9: Supporting Print Devices

    • Deploy Printer and Multifunction Devices
    • Replace Print Device Consumables
    • Troubleshoot Print Device Issues
    Lesson 10: Configuring Windows

    • Configure Windows User Settings
    • Configure Windows System Settings
    Lesson 11: Managing Windows

    • Use Management Consoles
    • Use Performance and Troubleshooting Tools
    • Use Command-line Tools
    Lesson 12: Identifying OS Types and Features

    • Explain OS Types
    • Compare Windows Editions
    Lesson 13: Supporting Windows

    • Perform OS Installations and Upgrades
    • Install and Configure Applications
    • Troubleshoot Windows OS Problems
    Lesson 14: Managing Windows Networking

    • Manage Windows Networking
    • Troubleshoot Windows Networking
    • Configure Windows Security Settings
    • Manage Windows Shares
    Lesson 15: Managing Linux and macOS

    • Identify Features of Linux
    • Identify Features of macOS
    Lesson 16: Configuring SOHO Network Security

    • Explain Attacks, Threats, and Vulnerabilities
    • Compare Wireless Security Protocols
    • Configure SOHO Router Security
    • Summarize Security Measures
    Lesson 17: Managing Security Settings

    • Configure Workstation Security
    • Configure Browser Security
    • Troubleshoot Workstation Security Issues
    Lesson 18: Supporting Mobile Software

    • Configure Mobile OS Security
    • Troubleshoot Mobile OS and App Software
    • Troubleshoot Mobile OS and App Security
    Lesson 19: Using Support and Scripting Tools

    • Use Remote Access Technologies
    • Implement Backup and Recovery
    • Explain Data Handling Best Practices
    • Identify Basics of Scripting
    Lesson 20: Implementing Operational Procedures

    • Implement Best Practice Documentation
    • Use Proper Communication Techniques
    • Use Common Safety and Environmental Procedures

    FOLLOW ON COURSES:

    Tilleggsinformasjon

    Varighet

    5 dag(er)

    Språk

    Engelsk/Norsk kursmateriell, Engelsk/Norsk kursholder

    Sted

    Virtuelt (90% av våre kurs blir tatt opp)/Vi setter opp kurs over hele landet