- SNAPOM ServiceNow Adopting a Platform Owner MindsetBestill
Learn to drive Platform value in the enterprise.
Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role who wants to…
- SNCSME ServiceNow Customer Service Management EssentialsBestill
In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service Management (CSM) product.
Through lectures, group discussions, and hands-on labs, participants build… - SNCSMF ServiceNow Customer Service Management (CSM) FundamentalsBestill
Learn the basics of Customer Service Management (CSM) on the ServiceNow platform.
In this 2-day interactive course attendees master the usage of the ServiceNow Customer Service Management (CSM) application. This…
- SNDF ServiceNow Discovery FundamentalsBestill
Lay the groundwork for mature infrastructure operations management.
ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration…
- SNFSMI ServiceNow Field Service Management (FSM) ImplementationBestill
ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks. Field Service Management Implementation focuses specifically on field service management applications and related functionality, most of…
- SNITSMF ServiceNow IT Service Management (ITSM) FundamentalsBestill
Learn core ServiceNow ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services.
IT Service Management (ITSM) is a concept that involves delivery of IT services…
- SNITSMI ServiceNow IT Service Management (ITSM) ImplementationBestill
Learn practical skills that may be applied immediately to accelerate ITSM implementations.
IT Service Management (ITSM) is a concept that involves delivery of IT services to customers and users. Most…
- SNPI ServiceNow Platform ImplementationBestill
Learn how to implement ServiceNow platform functionality and applications.
This 3-day class is intended to prepare technical consultants for their first customer deployment projects. Students work from a backlog of…
- SNSAF ServiceNow Administration FundamentalsBestill
ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in timezones throughout the world.
The course offers robust lessons, group discussions,… - SNSPA ServiceNow Service Portal AdvancedBestill
This two-day interactive course takes attendees on a Service Portal and Widget development deep-dive. Participants learn how to use their existing AngularJS, Bootstrap, CSS, HTML, and ServiceNow API (JavaScript)…
- SNSPF ServiceNow Service Portal FundamentalsBestill
Learn how to use the Service Portal application to configure, customize, and extend components to create a Service Portal.
A Service Portal provides an alternative user experience to the standard…
- SNSPMF Strategic Portfolio Management (SPM) FundamentalsBestill
Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives used to meet strategic goals and…
- SNSSF ServiceNow Scripting in ServiceNow FundamentalsBestill
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline…
- SNTPRMI GRC: Third-party Risk Management (TPRM) ImplementationBestill
The Third-party Risk Management application provides a centralized process for managing your organization's third-party portfolio, performing due diligence when onboarding third-parties, and completing the risk assessment. Also, integrating with…
- SNVRI ServiceNow Vulnerability Response ImplementationBestill
Learn the details of Vulnerability Response in ServiceNow.
This two-day course covers Vulnerability Response essentials such as why customers need Vulnerability Response, what Vulnerability Response is, and how to properly…
