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Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success.The Service Desk Manager course provides a…
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A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed for this.The language spoken in IT departments…
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This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the Business Relationship Management practice. It is intendedto provide candidates with…
