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Lean Six Sigma for Services Green Belt ILX_LSSGBLes mer
COURSE CONTENT: • Lean Six Sigma methods – Reminder • DEFINE: The DMAIC project • DEFINE: The Business Case • MEASURE: Measurement information model • MEASURE: Data Collection •…
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Lean Six Sigma for Services Yellow Belt ILX_LSSYBLes mer
COURSE CONTENT: · Lean Six Sigma – Introduction and key concepts · Lean Six Sigma project selection · DEFINE: The voice of the customer · DEFINE: The voice of the process · MEASURE: The…