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Humanizing IT™ is a groundbreaking approach that integrates human-centered design into IT service management.Humanizing IT™ is a groundbreaking approach that integrates human-centered design into IT service management. It focuses…
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Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success.The Service Desk Manager course provides a…
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Become a qualified Service Desk Analyst and boost your levels of customer service supportThe importance of delivering high-quality customer service in today's support environment means that the responsibilities of…
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A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed for this.The language spoken in IT departments…
- SIAMF Service Integration and Management (SIAM®) Foundation – Including ExamNOK 19.000Bestill Dette produktet har flere varianter. Alternativene kan velges på produktsiden
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single…
- ITIL4ITAM ITIL® 4 Specialist IT Asset Management – Including ExamNOK 28.000Bestill Dette produktet har flere varianter. Alternativene kan velges på produktsiden
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate…
- ITIL4BRM ITIL® 4 Specialist Business Relationship Management – Including ExamNOK 26.500Bestill Dette produktet har flere varianter. Alternativene kan velges på produktsiden
This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the Business Relationship Management practice. It is intendedto provide candidates with…
