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Lean IT Foundation (LITA) Including Exam (LITF)
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the…
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Red Hat Services Management and Automation with Exam (RH359) (RH359)
Learn how to configure, manage, and scale key services used in datacenters
Red Hat Services Management and Automation with exam (RH359) is designed for IT professionals with some experience managing… -
ISO 26000 Lead Implementer (PECB certified) – Including Exam (IS26000LI)
ISO 26000 Lead Implementer training enables you to develop the necessary expertise to support an organization in contributing to sustainable development based on ISO 26000. During this training course,…
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ISO 26000 Lead Auditor (PECB certified) – Including Exam (IS26000LA)
ISO 26000 Lead Auditor training enables you to gain comprehensive knowledge of the key principles and subjects of social responsibility, which are required to audit the integration of a…
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ISO 26000 Foundation (PECB certified) – Including Exam (IS26000F)
ISO 26000 Foundation training enables you to learn the best practices and guide organizations to operate in a socially responsible way. During this training course, you will be able…
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ServiceNow Customer Service Management Essentials (SNCSME)
In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service Management (CSM) product.
Through lectures, group discussions, and hands-on labs, participants build… -
GRC: Third-party Risk Management (TPRM) Implementation (SNTPRMI)
The Third-party Risk Management application provides a centralized process for managing your organization's third-party portfolio, performing due diligence when onboarding third-parties, and completing the risk assessment. Also, integrating with…
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Strategic Portfolio Management (SPM) Fundamentals (SNSPMF)
Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives used to meet strategic goals and…
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Integrated Service Management (ISM) Foundation – Including Exam (ISMF)
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed for this.
The language spoken in IT departments… -
ServiceNow Vulnerability Response Implementation (SNVRI)
Learn the details of Vulnerability Response in ServiceNow.
This two-day course covers Vulnerability Response essentials such as why customers need Vulnerability Response, what Vulnerability Response is, and how to properly…
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ServiceNow Scripting in ServiceNow Fundamentals (SNSSF)
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline…
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ServiceNow Service Portal Fundamentals (SNSPF)
Learn how to use the Service Portal application to configure, customize, and extend components to create a Service Portal.
A Service Portal provides an alternative user experience to the standard…
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ServiceNow Service Portal Advanced (SNSPA)
This two-day interactive course takes attendees on a Service Portal and Widget development deep-dive. Participants learn how to use their existing AngularJS, Bootstrap, CSS, HTML, and ServiceNow API (JavaScript)…
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ServiceNow Administration Fundamentals (SNSAF)
ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in timezones throughout the world.
The course offers robust lessons, group discussions,… -
ServiceNow Platform Implementation (SNPI)
Learn how to implement ServiceNow platform functionality and applications.
This 3-day class is intended to prepare technical consultants for their first customer deployment projects. Students work from a backlog of…