BCS Business Analysis Practice Course with Online Exam (ASS_SBAP)

During this course, you will cover:

Business analysis rationale

• • The scope of business analysis.
• • Definition of business analysis.
• • The development of business analysis.
• • The business change lifecycle.
• • Roles in business analysis.

Strategic analysis in context

• • External analysis – PESTLE, Five Forces Analysis.
• • Internal analysis – Resource Audit, MOST.
• • Building a SWOT analysis.
• • Critical success factors and key performance indicators.
• • Measuring performance – the Balanced Business Scorecard.

A project approach to business analysis

• • Initiating a business analysis study.
• • Defining terms of reference.

Understanding business situations

• • Review of investigation techniques.
• • Documenting the business situation:

- Rich pictures

- Mind maps

- Fishbone diagrams.

Business perspectives

• • Identifying stakeholders.
• • Analysing stakeholders – Power/Interest Grid, RACI.
• • Stakeholder management strategies.
• • Defining business perspectives – CATWOE.

Analysing and modelling the business activities

• • Types of business activity.
• • Building a conceptual business activity model.
• • Consolidating perspectives and building consensus.

Identifying potential solutions

• • Business events.
• • Business rules.
• • Business process models.
• • Exploring the gap between the current and desired situation.
• • Identifying areas for business improvement – POP-IT.
• • Taking a holistic approach to business improvement.

Making the business case

• • Analysing feasibility.
• • Contents of a business case.
• • Options.
• • Costs and benefits.
• • Impacts and risks.
• • Lifecycle for the business case.