ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in timezones throughout the world.
The course offers robust lessons, group discussions, and reviews of real world system administration scenarios. You will also receive your very own sandbox instance for the duration of class to practice lessons learned through a variety of hands-on lab exercises to establish and build upon common concepts and skills.
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Upon completion of this course, attendees will be able to:
This course is designed to be the introduction-to-intermediate point for those performing ServiceNow System Administration responsibilities within an organization.
COURSE CONTENT: 1. Understand The Key Concepts Of IT Asset Management (ITAM) • Identify the purpose, PSFs, and value of the IT Asset Management (ITAM) practice. • Apply iterative…
COURSE CONTENT: Scripting Overview • Lab 1.1: Using the Syntax Editor • Lab 1.2: Syntax Checking • Lab 1.3: Explore Scripting Resources Client Scripts • Lab 2.1: Two Simple…
COURSE CONTENT: Ansible Overview • Why Ansible? • Overview of architecture • Quiz: Architecture • Inventory • Inventory patterns • Inventory plugins • Quiz: Inventory and patterns • Demo:…
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