COURSE CONTENT: Module 1 • Provides an overview of the HR Service Delivery (HRSD) application and how it is integrated in the ServiceNow platform. • Participants will also learn…
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COURSE CONTENT: Service Portal Review • This module covers the foundations of Service Portals in ServiceNow • Define Service Portal • Discuss reasons for building a Service Portal •…
COURSE CONTENT: A combination of course content and lab work helps attendees learn to: • Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts • Explore…
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