S47500 SAP S/4HANA Service – Service Processing
This course will prepare you to configure the most important business processes in SAP S/4HANA Service.The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also a topic.In addition the integration with Controlling, with the Cross- Application Time Sheet (CATS) and integration with Logistics in SAP S/4HANA is covered.
COURSE OBJECTIVE:
This course will prepare you to: • Perform general configuration of service processes in SAP S/4HANA Service • Configure an on-site service process in SAP S/4HANA Service • Configure an in-house repair process in SAP S/4HANA Service • Configure service contracts in SAP S/4HANA Service
TARGET AUDIENCE:
– Application Consultant- Business Process Owner / Team Lead / Power User- Help Desk/CoE Support- Trainer
COURSE PREREQUISITES:
EssentialS4700 SAP S/4HANA ServiceRecommendedNone
COURSE CONTENT:
Introducing Service Processing in SAP S/4HANA and Learning its Process Steps • Executing a Service Process in SAP S/4HANALearning the General Configuration of Service Processing • Configuring a Transaction Type • Configuring an Item Category • Configuring Item Category Determination • Configuring Copying Control for Business Transactions • Configuring the Integration with Controlling in SAP S/4HANA • Configuring the Integration with the Cross-Application Time Sheet (CATS) • Configuring Pricing for Service Transactions • Configuring More Basic Settings for Business TransactionsConfiguring an On-site Service Process • Configuring Service Requests • Configuring Service Order Quotations and Service Orders • Configuring Service Confirmations and Service Billing • Configuring the Service with Advanced Execution ScenarioConfiguring In-House Repair • Processing an In-House Repair • Learning the Configuration of In-House RepairConfiguring Service Contracts • Learning the Configuration of Service ContractsAppendix: Understanding the Technical Architecture and the Configuration of the User Interface • Outlining the Architecture behind SAP S/4HANA Service • Configuring the User Interface
FOLLOW ON COURSES:
Not available. Please contact.
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