1. Course Overview

• Learning objectives:
  • Hierarchy of cloud administration
  • Configure Jira settings
  • Global permissions
  • Company-managed projects
  • Jira schemes basics
  • Project permissions and roles
• Prerequisites (Jira Essentials with Agile Mindset or equivalent)
• Course schedule (4 hours total)

2. Configuring Jira

• Jira administration hierarchy (Org, Site, User, Product Admin roles)
• Key admin tasks:
  • Integrating products & apps
  • Branding look & feel
  • Setting default language
  • Time tracking configuration
  • Audit log configuration

Lab 2 – Configuring Jira (20 min)

• Exercise 1: Explore application links & apps
• Exercise 2: Brand Jira
• Exercise 3: Configure auditing
• Optional Exercise 4: Explore configuration settings

3. Configuring Global Permissions

• Difference between global vs. project permissions
• Global permissions overview:
  • Administer Jira
  • Browse users & groups
  • Share dashboards & filters
  • Manage group filter subscriptions
  • Make bulk changes
  • Create team-managed projects
• Assigning/removing permissions from groups
• Risks of assigning to "Public"

Lab 3 – Configuring Global Permissions (15 min)

• Exercise 1: Removing and adding global permissions

4. Jira Projects Overview

• Company-managed vs. team-managed projects
• Project templates (software, business, service management)
• Jira project concepts:
  • Work items & types (bug, task, story, epic, sub-task)
  • Work item fields
  • Workflows & boards
  • Project categories
  • Project trash & archiving

5. Creating & Configuring Company-Managed Projects

• Creating projects (templates, naming, categories, shared configs)
• Project workflows (simplified vs. complex)
• Fields and screens (adding, editing, layouts)
• Schemes overview (workflow schemes, reusability, project association)

Lab 5 – Creating & Configuring Company-Managed Projects (35 min)

• Exercise 1: Create a project
• Exercise 2: Edit project details
• Exercise 3: Update workflow
• Exercise 4: Update fields and screens
• Exercise 5: Add work type

6. Configuring Company-Managed Project Permissions

• Permission types (project, work items, comments, attachments, time tracking, etc.)
• Permission schemes: structure, reuse, examples
• Default permission schemes (software, business)
• Open vs. restricted schemes
• Public permissions considerations

Lab 6 – Configuring Project Permissions (30 min)

• Exercise: Create and edit a permission scheme

7. Configuring Company-Managed Project Roles

• Understanding roles (administrators, project leads, users, custom roles)
• Role-based permission assignment
• Best practices for managing roles across projects

Lab 7 – Configuring Project Roles (30 min)

• Exercise: Add/remove project roles
• Exercise: Assign permissions to roles
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