The Oracle R12 Advanced Collections course provides a thorough introduction to using the Dunning based Collections method provided by Oracle R12 Advanced Collections. Delegates will learn the key steps involved in the configuration of Oracle R12 Advanced Collections together with its use in day to day operations.
By the end of this Oracle R12 Advanced Collections course delegates will be able to differentiate between the two key Collections methods. They will be able to identify,review and update key set up steps for Dunning-based credit control. They will be able to carry out day to day administrative tasks for Dunning-based Collections,as well as the range of Collections Agent user tasks,including running reports and reviewing customer metrics.
A good understanding of the Receivables function within the delegates' own organisation is required together with an appreciation of the approach to credit controlling that the organisation is currently using.
