COURSE OBJECTIVE:
• Explain the core capabilities and value of Workspace ONE UEM in enterprise device management. • Design and implement secure device enrollment workflows for multiple platforms. • Integrate directory and identity services to enable authentication and access control. • Configure and manage conditional access policies to protect corporate resources. • Deploy and manage applications across diverse device types and operating systems. • Create and apply advanced device profiles and configuration policies. • Automate administrative workflows using Freestyle Orchestrator. • Implement modern management practices for Windows devices. • Apply best practices for managing Apple and Android devices in enterprise environments. • Explain and configure common Workspace ONE enterprise integrations. • Securely deploy configurations to devices managed by Workspace ONE UEM. • Deploy and manage applications to Workspace ONE UEM managed devices. • Analyse a Workspace ONE UEM deployment. • Explain how to enable email access on devices. • Discuss strategies to maintain environment and device fleet health. • Troubleshoot and resolve basic issues related to devices, applications, and policies.
TARGET AUDIENCE:
Intermediate to advanced practitioners that manage and secure enterprise devices
in their environment.
COURSE PREREQUISITES:
Recommended: • A working knowledge of Workspace ONE UEM • A background in End-User Computing
COURSE CONTENT:
• Course introduction
• Introductions and course logistics • Course objectives • Workspace ONE foundations
• Navigating and customizing the console • Workspace ONE UEM console foundations • Workspace ONE Hub Services • Workspace ONE UEM accounts • Workspace ONE architecture
• Workspace ONE & modern SaaS architecture • Workspace ONE UEM architecture • Additional Workspace ONE components • Workspace ONE example use cases • Directory services and identity management
• Identity management – Direct integration vs. Omnissa Identity service • Direct integration Directory services UEM • Identity management in Omnissa Access • Identity management with Omnissa Identity service • Enterprise Federation for Administrator Access in Omnissa Connect • Integrating Omnissa Access with Workspace ONE UEM for Hub services and secure authentication • Access integration, policies and conditional access
• Omnissa Access overview • Authentication methods in Access • Federate resources for SSO • Access policies and conditional access • Application management
• Applications overview • Public applications • Internal applications • Purchased applications • Software distribution management • Workspace ONE SDK • Profiles and policies – basics and beyond
• Describe the benefits of using profiles • Identify the various profile types • Identify platform-specific profile payloads • Explain how to create and deploy profiles in the workspace ONE UEM console • Scripting and automation with Freestyle Orchestrator
• Introduction to Freestyle Orchestrator • Components of a Freestyle workflow in Workspace ONE UEM • Workflow creation process in Workspace ONE UEM • Troubleshooting a workflow in Workspace ONE UEM • Components of a Freestyle workflow in Omnissa Intelligence • Modern management for Windows – Part 1
• Getting started with Windows management • Provisioning, enrolling, and onboarding • Policy configuration • Modern management for Windows – Part 2
• Windows updates • Windows apps • Analytics and troubleshooting • Apple Device Management – Part 1
• Apple management in Workspace ONE UEM • Introduction to Apple services • Integrating Apple Business Manager with Workspace ONE UEM • Automated Device Enrollment • App and content deployment with VPP • Profiles for Apple Devices • Declarative Device Management • Creating a profile in Workspace ONE • Apple Device Management – Part 2
• Scripts and sensors with the Intelligent Hub • Intelligent Hub hubcli • Introduction to macOS and iOS updates • OS update management in Workspace ONE UEM • Device Updates dashboard • Software Update Enforcement • OS updates with Intelligent Hub hubcli • Android Enterprise deep dive
• Android Device Management Modes • Android Enterprise (Custom DPC & AMAPI) • Profile and device compliance • Productivity Application & Application Management • Operating System update, Freestyle Orchestrator and troubleshooting • Omnissa Intelligence
• What is Omnissa Intelligence and terminology overview • Easiest point of entry – the Marketplace • Customizing the environment – Dashboards & Data Explorer deep dive • Omnissa Horizon Operations overview – virtual apps and desktops • Omnissa Intelligence Experience Management deep dive • Keeping an eye on safety – Workspace Security • Working with others – Integrations • Finishing the puzzle – overview recap • Security, Compliance, and Zero Trust
• Introduction to Zero Trust with Omnissa • Compliance Policies • Mobile Threat Defense overview • Tunnel for Secure Access to resources • Zero Trust Compliance integrations • Workspace ONE UEM API
• Workspace ONE API Overview • Using the Workspace ONE UEM API • Using the Omnissa Access API • Using the Omnissa Intelligence API • Troubleshooting and diagnostics – Part 1
• General troubleshooting guidance • Core and integration components topology • Workspace ONE UEM log files • AirWatch Cloud Connector • Directory Services integration • Certificate Authority integration • Omnissa Access and Hub Services integration • Troubleshooting and diagnostics – Part 2
• Endpoint topology overview • Tools and resources for troubleshooting • Workspace ONE Assist • Troubleshooting common issues
FOLLOW ON COURSES:
Not available. Please contact.