ASS_BBSA A4Q Business Service Architecture Course with Online Exam

COURSE OBJECTIVE:
This course explores the service ecosystem, looking at service architecture in the context of enterprise, business and solution architecture. Topics covered include value stream modelling and analysis; capability requirements and modelling; the T shape professional concept; service agility and double loop learning.

TARGET AUDIENCE:
The Business Service Architecture course is for anyone interested in service architecture, in particular: Business Service Designers (including Business Designers and Service Designers) Business Analysts, Business Architects, Solution Architects, Business Engineers, User Researchers, Product Managers.

COURSE PREREQUISITES:
Not available. Please contact.

COURSE CONTENT:
During this course, you will cover: • Service Architecture in the context of Enterprise, Business and Solution Architecture • The relevance of architectural principles • The elements and artefacts of a Service Architecture • Key service actors/stakeholders within the service ecosystem, and their concerns • Value stream modelling and analysis • Capabilities, capability requirements and capability modelling • How capabilities are leveraged to offer services • Capability and value stream integration • The T-shape professional concept • Service information concepts • Service economics • Service measures and controls • Service agility and double loop learning

FOLLOW ON COURSES:
Not available. Please contact.