In this course, we will look at how workflow processes can be developed to support custom business requirements. We'll see how various nodes can be used to design business logic and route records to individuals and groups of individuals for approval or action.
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Module 1: Introduction to Workflow Planning and Design
Module 2: Introduction to Workflow Designer
Module 3: Workflow Administration
Module 4: Roles in Workflow
Module 5: Actions in Workflow
Module 6: Condition Nodes
Module 7: Task Nodes
Module 8: Manual Input Nodes
Demonstration: Creating a Simple WorkflowStudent
Exercises: Lab 1: Simple Workflow
Module 9: Escalations in Workflow
Module 10: Interaction Nodes
Demonstration: Interaction Nodes
Module 11: Workflow Subprocesses
Module 12: Wait nodes
Demonstration: Subprocess Nodes
Student Exercises: Lab 2: SR Workflow
After completing this course, you should be able to:
Implementation Consultants, Administrators, Technical Sales, System Users
