This 3-day instructor-led course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM Sterling Order Management.
The course begins with an introduction of order and inventory management concepts and then covers Sales Order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment, and covers configuration of service capacity. The course concludes with an explanation of Return Orders.
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Unit 1: Order Management Basics
Unit 2: Order-related Configuration
Unit 3: Service Capacity Configuration
Unit 4: Payment Rules Configuration
Unit 5: Managing Returns
Course wrap-up
After completing this course, students should be able to:
Order Management developers and implementers
