The course includes presentations, demonstrations, and hands-on labs.

Module 1: Introduction to Google Workspace

• • Create a Google Workspace account and navigate the admin console.
• • Describe the key properties of the Google Workspace directory.
• • Explain provisioning options for users, groups, and calendar resources in Google Workspace.
• • Undertake common user management tasks.
• • Explain how an organizational structure is used in Google Workspace to simplify user and service management.
• • Describe the types of admin roles available in Google Workspace.

Module 2: Managing Google Workspace

• • Configure Google Workspace services for different parts of the organization.
• • Configure settings for Google Workspace core services such as Gmail, Calendar, Drive, and Docs.
• • Explain the mobile device management options available in Google Workspace.
• • Describe Google Vault, and explain how to use it to retain, search, and export your organization's data.
• • Run and interpret administrative reports.
• • Explain the basics of multi-domain management within Google Workspace.

Module 3: Google Workspace Security

• • Configure Google Workspace's user protection settings, such as password policies and recovery.
• • Implement 2-step verification in your organization.
• • Describe the SSO options available in Google Workspace.
• • Integrate cloud-based applications with Google Workspace.
• • Integrate LDAP-compliant applications using Secure LDAP.
• • Configure trusted applications for your organization.
• • Configure access to trusted applications to prevent malicious attacks.
• • Use the security center to identify, triage, and take action on security and privacy issues.

Module 4: Google Workspace Mail Management

• • Explain the Domain Name System (DNS), and be able to identify the common record types.
• • Implement Google Workspace's email security measures, and explain the purpose of each.
• • Configure Google Workspace to protect users from spam, phishing, and malware attacks.
• • Implement email compliance features provided by Google Workspace.
• • Describe common Google Workspace email routing options.

Module 5: Planning Your Google Workspace Deployment

• • Describe Google's three-phase deployment methodology.
• • Describe how to provision domains, users, groups, and other objects in Google Workspace.
• • Describe mail delivery types, and explain how routing should be configured during each deployment phase.
• • Explain migration options, and make recommendations based on organizational needs.
• • Describe how to migrate mail, calendar, and contacts data from a legacy platform to Google Workspace.
• • Explain coexistence challenges encountered during a Google Workspace deployment, and recommend best practices, in particular around calendar coexistence.
• • Describe the value of Change Management and the importance of the Change Manager.