Module 1: Cisco SD-WAN Introduction

• • High-level Cisco SD-WAN Deployment models
• • Application-level SD-WAN solution
• • Cisco SDWAN plan for HA and Scalability
• • Cisco SD-WAN solution components: vManage NMS, vSmart Controller, vBond Orchestrator
• • Edge Routers
• • Cloud Based Deployment vs On-Premises Deployment

Module 2: Zero Touch Provisioning

• • Overview
• • User Input Required for the ZTP Automatic Authentication Process
• • Authentication between the vBond Orchestrator and WAN Edges
• • Authentication between the Edge Routers and the vManage NMS
• • Authentication between the vSmart Controller and the Edge Routers

Module 3: Cisco SD-WAN Solution

• • Overlay Management Protocol (OMP)
• • Cisco SDWAN Circuit Aggregation Capabilities
• • Secure Connectivity in Cisco SD-WAN
• • Performance Tracking Mechanisms
• • Application Discovery
• • Dynamic Path Selection
• • Performance Based Routing
• • Direct Internet Access
• • Cisco SD-WAN In-built Security features: App Aware FW, Talos IPS, URL Filtering, Umbrella Integration & Advanced Malware Protection
• • Dynamic Cloud Access: Cloud On-Ramp for SaaS and IaaS (AWS, Azure & GPC)

Module 4: Operations Best Practices

• • Config: Test Configuration Changes Before Committing
• • NAT: Secure Routers Acting as NATs
• • Edge Routers: Connect to the Console Port
• • vManage Operrational Commands
• • SD WAN Devices: Site ID Naming Conventions
• • SD WAN Devices: Using the System IP Address
• • vManage NMS: Disaster Recovery
• • Disaster Recovery – Cluster failover scenarios
• • vManage Disaster Recovery Checklist
• • How to configure Disaster Recovery

Module 5: Application Monitoring (Including SD-AVC)

• • vManage – Application Monitoring
• • How to enable DPI on SD-WAN cEdge Routers
• • Monitoring Application traffic per device/site
• • How to enable SD-AVC on vManage and push to routers.
• • Configuring application log collection parameters.
• • vAnalytics
• • vAnalytics dashboard walk-through
• • vAnalytics Network Health
• • vAnalytics Network Availability
• • vAnalytics Applications
• • Ecosystem Partner Solutions

Module 6: General Troubleshooting

• • Check Application-Aware Routing Traffic
• • Collect Device Data to Send to Customer Support
• • Monitor Alarms and Events
• • Monitor TCP Optimization
• • Ping an SD WAN Device
• • Run a Traceroute
• • Simulate Flows
• • Troubleshoot Cellular Interfaces
• • Troubleshoot Device Bringup
• • Use Syslog Messages
• • Tunnel Health

Module 7: Troubleshooting: Data Plane Issues

• • BFD Session Information and Troubleshooting a BFD Session
• • Cflowd Issues
• • Data Policies
• • DPI Issues
• • Symptom: Site Cannot Reach Applications in Datacenter
• • Symptom: vManage Showing Edge Router or Interface Down
• • Symptom: Site-Wide Loss of Connectivity (Blackout)
• • Symptom: Poor Application Performance (Brownout)
• • Issue Severity Assessment

Module 8: Troubleshooting: Routing Issues

• • Troubleshooting NAT Issues for Control and Data connections
• • BGP Information
• • Multicast Information
• • OMP Information
• • OSPF Information
• • PIM Information
• • Symptom: Some or All Routes Missing from Edge Routing table
• • Symptom: Data Traffic Using Suboptimal Path
• • Symptom: Data Traffic Not Using All Transports

Module 9: Monitoring and Troubleshooting Application-Aware Routing

• • Application Performance with Cloud-Express Service
• • Tunnel Latency Statistics
• • Tunnel Loss Statistics

Module 10: Troubleshooting Policy Related Issues

• • Checking configuration
• • For Localized Policies
• • For Centralized Policies
• • How to check if FIA is enabled
• • Confirming and troubleshooting TCAM Issues
• • Enabling Various Policy Level Logs
• • FPM Logs
• • EPBR Logs
• • FNF Logs during config
• • Collecting Log Files
• • How to deal with too many logs

Module 11: Network Operations

• • Check Alarms and Events
• • Check User Accounts and Permissions
• • Deploy the SD WAN Overlay Network
• • Determine the Status of Network Sites
• • Control Connections
• • Data Connections
• • OMP Status
• • Enabling Embedded Packet Captures and Packet Trace on Cisco cEdges

Module 12: Security Certificate Troubleshooting

• • Generate a Certificate Signing Request
• • Issues when installing a certificate
• • Using Cisco Signed Certificates vs 3rd Party Signed Certificates
• • Upload the Edge Serial Number File

Module 13: SD WAN Devices Maintenance

• • Decommission a vEdge Cloud Router
• • Determine the Status of a Network Device
• • Migrate a Controller's Virtual Machine Using vMotion
• • Remove an Edge Router's Serial Number from the vManage NMS
• • Replace an Edge Router
• • Restore the vManage NMS
• • Set Up User Accounts to Access SD-WAN Devices
• • Validate or Invalidate an Edge Router
• • Software Versions Installed on a Device
• • Troubleshooting platform crash issues

Module 14: SD-WAN Device Operation and Troubleshooting

• • Determine Changes to a Configuration Template
• • Determine Why a Device Rejects a Template
• • Alarm Severity Levels
• • Hardware Alarms
• • Checking Alarms and Notifications
• • LEDs
• • Additional Information
• • Restore an Edge Router
• • Remove Edge Router Components

Labs:

• • Lab 1: Deploy and configure the Cisco SD-WAN Fabric
• • Lab 2: Operational Best Practices
• • Lab 3: Installing SD-AVC and monitoring CFlowD & DPI
• • Lab 4: Cisco SD-WAN Control Plan Troubleshooting
• • Lab 5: Cisco SD-WAN Data Plane Troubleshooting
• • Lab 6: Cisco SD-WAN Troubleshoot Routing Issues
• • Lab 7: Troubleshooting Cisco SD-WAN Policies
• • Lab 8: Configuring a vManasge Disaster Recovery Backup
• • Lab 9: Troubleshooting platform crash files
• • Lab 10: Configuring Cisco SD-WAN Alarms, Alerts and Notifications