This course explores the service ecosystem, looking at service architecture in the context of enterprise, business and solution architecture. Topics covered include value stream modelling and analysis; capability requirements and modelling; the T shape professional concept; service agility and double loop learning.
Business Service Architecture
Course content
Service Architecture in the context of Enterprise, Business and Solution Architecture
The relevance of architectural principles
The elements and artefacts of a Service Architecture
Key service actors/stakeholders within the service ecosystem, and their concerns
Value stream modelling and analysis
Capabilities, capability requirements and capability modelling
How capabilities are leveraged to offer services
Capability and value stream integration
The T-shape professional concept
Service information concepts
Service economics
Service measures and controls
Service agility and double loop learning
Explore the service ecosystem and grow your understanding of the key elements of a service architecture with our Business Service Architecture course.
The Business Service Architecture course is for anyone interested in service architecture, in particular: Business Service Designers (including Business Designers and Service Designers) Business Analysts, Business Architects, Solution Architects, Business Engineers, User Researchers, Product Managers.
