COURSE OBJECTIVE:
This course will prepare you to:
• Better understand SAP Sales Cloud
• Translate customer business needs to best practice business scenarios in SAP Sales Cloud
• Understand the sales solution to manage business processes
• Explore Lead Management to nurture Leads and convert them to Opportunities
• Define Sales Methodology process to streamline Opportunity process
• Describe Sales Contracts in SAP Sales Cloud
• Explore Sales Quote and Order management functionalities with replications to connected SAP backend system
• Explore functionalities which enables sales personal to plan and record customer visits and activities
• Understand key features and functions of pricing in SAP Sales Cloud
• Configure Sales Target Planning to carry out top down sales planning
• Describe the integration scenarios available with SAP Sales Cloud
TARGET AUDIENCE:
• Business Analyst
• Business Process Owner / Team Lead / Power User
• System Administrator
• Trainer
• User
COURSE PREREQUISITES:
CRM/Sales domain knowledge
COURSE CONTENT:
Introduction to SAP Sales Cloud
• Articulating the Functional Capabilities of SAP Sales Cloud
Lead Management
• Articulating the Functional Capabilities of Lead Management
Opportunity Management
• Articulating the Functional Capabilities of Opportunity Management
Quotation Management
• Articulating the Functional Capabilities of Quotation Management
Sales Contracts
• Articulating the Functionality Capabilities of Sales Contracts
Order Management
• Articulating the Functional Capabilities of Order Management
Activity Management
• Articulating the Functional Capabilities of Activity Management
Visit Planning and Execution
• Articulating the Functional Capabilities of Visit Management
Sales Planning and Forecasting
• Articulating the Functional Capabilities of Sales Planning and Forecasting
Pricing
• Obtaining an Overview of the Pricing Topic in SAP Sales Cloud
SAP Sales Cloud Add-Ons
• Describing Add-On features in SAP Sales Cloud
FOLLOW ON COURSES:
Not available. Please contact.